Our Halifax Location

We are located on the first floor of the Delta Halifax Hotel, above the lobby level of the hotel. If you are unsure of where to go upon entering the hotel lobby, please connect with a Front Desk Agent for further instruction.  

As you exit the elevators, look to your right to find a white ottoman - our waiting area. If it’s your first time visiting us, you’ll find a clipboard with a health history form that you will need to fill out. Your therapist will be out to welcome you into our studio close to your scheduled appointment time.  

Parking: There is parking in the Scotia Square Parkade as well as metered parking on Albemarle, Brunswick & Cogswell streets. We provide parking validation for the Scotia Square Parkade of 1 hour, 1.5 hour and 2 hour increments based on the length of your treatment.

 

Frequently Asked Questions

Fist time appointment

In a nutshell: We want to know why you came into our studio and how we can help you. Once you’ve filled out your health history and you and your massage therapist have entered the treatment room, your massage therapist will go over your chart with you to ensure that your intake form is complete and well-understood.

Your therapist may also complete a postural exam, range of motion assessments, and/or special tests and part of your assessment. We provide assessments as part of all our treatments, and they are included within the time slot that you have booked. This is necessary to ensure your health and safety during treatment.

Whether your goals are therapeutic or preventative in nature, please always be prepared for an intake assessment.

Timing

Please come five minutes early for your treatment. If our door is locked, please wait patiently, we are either finishing with a client or have stepped away for a moment. Have a seat on the white ottoman in the hallway. We look forward to greeting you at the time of your appointment. Please note, we are open by appointment only.

If you arrive late, we honour the original time slot booked. This means that your treatment time will be shorter. The policy ensures fairness to other clients, and that all other appointments in the day run smoothly and on time.

Communication

During your massage, your therapist will speak with you as it pertains to your treatment. They may ask you for feedback to ensure the treatment style and pressure is to your preference.  We follow your lead when it comes general conversation. We are always happy to answer your questions as it relates to your massage therapy treatment.

Insurance

We direct bill exclusively with Blue Cross  and Great West Life. You can find more information on insurance here (link to: Insurance page)

Cell Phones

Please shut off your cell phone or let your therapist know that you’d like to keep it on during treatment if you are expecting an important message. For the privacy of your therapist, do not bring your cell phone onto the table with you. In addition, cell phone alarms/pings/calls are incredibly distracting for the therapist, and we ask that you keep these interactions to a bare minimum.

Clothing and jewellery

Before your massage begins, your therapist will let you know that you can undress to whatever your comfort level is, while keeping in mind that working directly on skin offers the greatest therapeutic benefits. Please remove all jewellery before your treatment, and leave valuables at home.

Late Cancellation / No Show Policy

Your appointment time is reserved especially for you.  Please be advised that 24 hours’ notice is required to reschedule or cancel any appointments or full charges may apply. This policy also applies to appointments that are made and cancelled within the same day. Fees related to late cancellations or missed appointments may not be applied to your insurance provider.

Illness

Please advise your therapist as soon as possible if you wake up feeling sick on the day of your appointment. Whether you will receive treatment is at the therapist’s discretion. They will advise you and will consider potential cancellations on an individual basis.  

Payment

We accept Visa, MasterCard, Interac, & cash. Gift certificates are available for all of our available services and appointment lengths.